Work
The Income Verification Beast
How I helped simplify a bureaucratic headache and kept thousands of people enrolled, without making anyone upload a single pay stub.
Lead UX Designer
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4 Months
Renewing Trust: A Smarter Renewals Experience
Modernizing a messy, outdated flow to help users confidently renew their health plans.
Lead UX Designer
|
6 months
The Comparison Conundrum
Redesigning a frustrating insurance tool into something people actually wanted to use.
Lead UX Designer
|
6 months